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Legal Protection & Terms

Terms of Service &
Legal Agreement

This document defines the rights of BiHediyem users and the legal boundaries of the platform. Please read carefully.

Last Revised: May 11, 2026

Table of Contents
PartiesTermination & ClosureRight of WithdrawalDisclaimerDispute ResolutionContent & CopyrightAI Content

1. Parties and Acceptance of Agreement

This agreement is made between BiHediyem (hereinafter referred to as the "Service Provider" or "Platform") on one side, and the real or legal person who visits this platform, fills out the membership form, or purchases a service (hereinafter referred to as the "User") on the other side, to establish the terms of use for the software (SaaS) services offered by the Platform. The User declares acceptance of these terms by ticking the confirmation box at sign-up, and gives a separate confirmation before payment at purchase. Material changes to the terms are announced to the User in advance.

2. Suspension, Closure, and Right of Termination

Please review this clause carefully. The Service Provider is a commercial enterprise; if the service is closed, the notice, export and refund commitments below apply.

  • Closure and Notice: The Service Provider may terminate the Service for commercial or operational reasons. In that case it will give written notice to your registered email address at least 90 days in advance. Your account and sites keep working during this period.

  • Data Export: During the notice period you can export your sites and payment records from the Settings section of your panel. After the period ends, your account data is deleted, subject to legal retention obligations.

  • Guaranteed Access and Refunds: For one-time-payment long-term packages, your access is guaranteed for at least 3 years from the purchase date and continues afterwards for as long as the service operates; it is not tied to the user's lifetime or to an unlimited period. If the service is closed before 3 years have passed since your purchase date, the unused portion of what you paid (remaining time / 3 years) is refunded to your payment method within 30 days of closure. No additional refund is made for closures after 3 years. Fixed-term packages are refunded in proportion to the remaining time. This clause does not limit your statutory rights under Law No. 6502.

3. Exception to the Right of Withdrawal and Refunds

Pursuant to Article 15 of the Distance Contracts Regulation, the right of withdrawal "cannot be exercised in contracts for services performed immediately in electronic form, or for intangible goods delivered instantly to the consumer".

Since subscriptions purchased through BiHediyem are digital services that become active and hold digital content immediately upon purchase, refund requests are not accepted after the purchase transaction is completed. The User is responsible for testing the service by building and reviewing their site with the live preview tool before making a payment.

4. Limitation of Liability (Disclaimer)

The Service Provider does not guarantee that the Platform will operate uninterrupted 24/7. The Service Provider cannot be held responsible for access issues that may arise from maintenance work, server failures, or cyberattacks.

Responsibility for the copyright of content (photos, text, music) created by the User belongs entirely to the User. The User is the responsible party in any third-party copyright infringement claims, and the Service Provider reserves the right to seek recourse from the User for any resulting damages.

5. Governing Law and Competent Court

Turkish Law shall apply to the resolution of any dispute arising from this agreement. Istanbul (Çağlayan) Courts and Enforcement Offices have exclusive jurisdiction over the resolution of disputes.

6. Content, Copyright and Content Reports

You are responsible for the photos, music and text you upload and for the personal data of people appearing in them; you declare that you hold the rights and permissions needed to share them (copyright, consent of the people concerned). Unlawful, hateful, child-exploitative or rights-infringing content may not be uploaded.

If you believe content infringes your rights, use the content report form. We review reports and may remove content we reasonably consider unlawful; we may close accounts for repeated violations.

7. AI-Generated Content

The AI features generate text automatically from the information you enter. The output may be inaccurate or inappropriate; reviewing it before publishing and being responsible for its accuracy is up to you. To the extent permitted by law you hold the right to use the generated text; it is not guaranteed to be dissimilar to other content.

Data transfers to AI providers are described in the Privacy Policy.

"By continuing to use the BiHediyem platform, you are deemed to have accepted the above terms and waivers."

Version: 2.2.0

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