Distance Sales
Agreement

1. Parties

2. Subject of the Agreement

The subject of this Agreement is to determine the rights and obligations of the parties, pursuant to Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation, regarding the sale, price, and delivery of the surprise-website-building software services (SaaS), membership packages, and additional digital services offered by the Seller to the Buyer through the BiHediyem website.

3. Product/Service and Payment Covered by the Agreement

The service covered by this agreement is a digital membership package, purchased with a one-time payment, that allows the Buyer — under the package they choose (either for a fixed period or with guaranteed long-term access) — to build interactive, password-protected surprise web pages with music and photos on the BiHediyem platform, and to host and share them on the Seller's servers.

Scope of guaranteed access: For long-term packages, access is guaranteed for at least 3 years from the purchase date and continues afterwards for as long as the BiHediyem service operates; it is not tied to the Buyer's lifetime or to an unlimited period. If the service is closed, the Seller will notify the Buyer at least 90 days in advance, allow sites to be exported, and apply the refund terms in Article 2 of the Terms of Use.

The price of the service, the tax-inclusive amount, and the payment method are as shown to the Buyer on the website's purchase page. Payments are collected via credit or debit card through the Seller's contracted secure payment infrastructure (PayTR).

4. Performance and Delivery Terms

As the purchased service is a software service (SaaS) delivered entirely in a digital environment, no physical product shipment or courier delivery will be made to the Buyer.

Once the purchase transaction is successfully approved by the payment provider, the Buyer's subscription package is automatically activated instantly (within a few minutes at the latest), and the Buyer can log in to the system and start using the service.

5. Rights and Obligations of the Parties

• The Buyer is obligated to upload content that complies with copyright law, morality, and applicable law while using the software provided by the Seller.
• The Seller makes the necessary technical effort for the uninterrupted operation of the system, but cannot be held directly responsible for interruptions caused by server outages, infrastructure failures, or cyberattacks.
• The Buyer undertakes the accuracy of the information (email, etc.) they provide to the system.

7. Competent Court

Consumer Arbitration Committees, up to the value announced by the Ministry of Industry and Trade, along with the Istanbul (Çağlayan) Consumer Courts and Enforcement Offices, are authorized to resolve any dispute arising from the implementation and interpretation of this agreement.